This is a basic guide that will get you up and running and answer some basic questions.

Installing ViewLocal on your Android/IOS/Roku devices:
Step 1. Go to your device’s App Store/Market Place and search for “ViewLocal
Step 2. Download and install the ViewLocal app
Step 3. Open the ViewLocal app and sign in with your email address and password
Step 4. Read, and accept the Terms of Use
Step 5. Select the channel you want to watch and enjoy!


How to watch ViewLocal in a web browser:
Step 1. Select your browser – We recommend Google Chrome
Step 2. Go to https://viewlocal.tv in your browser
Step 3. Sign in with your email address and password
Step 4. Select the channel you want to watch and enjoy!

FAQ:
I forgot my password?
  Tap the Forgot Password link on the login screen of the app.
I forgot my userid?  Please contact WK&T customer support at 1-877-954-8748 to verify your ViewLocal userid.
I am unable to login with my userid and password?  Try to reset your password.  If you are still not able to login, please contact WK&T customer support to verify you are using the correct username as it was assigned.
When I click on the app nothing happens? Please check your internet connection. If you’re connected to the internet, reboot your device. Once rebooted, click the app again and it should load properly and begin to stream video.
What devices is it compatible with?  ViewLocal is accessible through IOS, Android and Roku devices. It can also be accessed through web browsers at www.viewlocal.tv
Pause / Resume feature doesn’t seem to be working properly?  This is only designed to be a 2 to 3-minute pause / resume feature. Any longer than that and the show you are watching will begin playing live. My Roku device isn’t working properly? WK&T does not offer technical support for Roku specifically. However, you can receive support here: https://support.roku.com/index

Please keep in mind, if you received a free device with your WK&T service, that was a gift and we cannot replace your device if it is faulty. You will have to have it replaced through the warranty information that came with your device.

 

 

 

About WK&T

Headquartered in Mayfield, KY, WK&T provides advanced broadband, voice, video and security services to over 15,000 residential and business subscribers in Kentucky and Tennessee.

Our mission is to offer leading-edge technology, excellent customer service and support to our members with a goal to achieve complete customer satisfaction.

Network Transparency Statement

sales@wk.net

877-954-8748

100 WK&T Technology Drive
Mayfield, KY   42066

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