Lifeline Benefits

Do you qualify for State or Federal financial assistance? If so, you may qualify for a discount on your broadband service.

Do you need help paying for your telephone or broadband service?

Through cooperation with the Public Service Commission, WK&T offers the Lifeline program to help eligible customers with the cost of their bill.

You are eligible to enroll in the Lifeline program if you participate in one of the following:

  • Medicaid
  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Public Housing Assistance (FPHA)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivor Pension

OR have a household income at or below 135% of the federal poverty guidelines (annual income before tax) AND you have paid or made payment arrangements for any outstanding balance for telephone services provided to you or any member of your household at your current address.  Please visit the Universal Service Administration website for more information.

Lifeline support (voice):  $5.25
KY residents only, additional lifeline support (voice):  $3.50
Lifeline support (broadband): $9.25
Latest changes effective December 1, 2020

Call WK&T’s Customer Service Department to enroll or to ask more questions concerning Lifeline.  1-877-954-8748

*To register for Lifeline support, go to the National Verifier database and check your eligibility status.

NOTE: According to FCC regulations, only one Lifeline program benefit is allowed per household. Falsifying information in order to receive Lifeline benefits will result in loss of benefit and possible criminal penalties.

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    $3.00 WK&T-Managed Wi-Fi

    Take Control of your Wi-Fi experience with the WK&T Control app.

    • Includes an enterprise grade router.
    • Share your Wi-Fi password with guests via a QR code or text message.
    • Change your SSID and Password without a call to technical support.
    • View Device connectivity
    • Monitor device bandwidth usage.
    • Optional Add-on Mesh Network Extenders-$3/mo.
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    • One FREE in-home scheduled visit annually
    • Assistance connecting new devices
    • Professional recommendations for enhancing the wireless experience
    • Unlimited local 24/7 remote technical support
    • Discounted fees if a second visit is required

    Note: $3 monthly managed Wi-Fi subscription required.


    All our Internet plans have unlimited access to the web, 24/7 Technical Support, Secure and Clean Email and


    If you have any service from WK&T, you can receive the wireless option for an additional $3 per month and enjoy the fastest WiFi available to power all your devices to keep everyone surfing, streaming and sharing.

    24/7 Technical Support

    No matter what time of day you need assistance, WK&T provides around the clock technical support.  Call us at 1 877-954-8748 and we will make sure you’re back up and running as soon as possible.

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    With WK&T Broadband, customers receive 3 free email addresses accessible through our webmail page and other popular email servers.  WK&T’s email is also protected with the latest virus and SPAM software.

    As a WK&T broadband customer, you have free access to  This will allow you to watch hundreds of sporting events on your laptop or computer.

    About WK&T

    Headquartered in Mayfield, KY, WK&T provides advanced broadband, voice, video and security services to over 19,000 residential and business subscribers in Kentucky and Tennessee.

    Our mission is to offer leading-edge technology, excellent customer service and support to our members with a goal to achieve complete customer satisfaction.

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