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WK&T Career Opportunities
We deeply appreciate your interest in our organization and assure you that we are sincerely interested in your qualifications. A clear understanding of your background and work history is essential. We will review your qualifications and will make every effort to reach a decision as quickly as possible. Please see the current jobs we have available below. To apply for a job, scroll down this page and complete/submit your application.
WK&T complies with the law regarding reasonable accommodation for disabled employees. Applicants requiring reasonable accommodation in order to participate in the interview process are requested to contact Human Resources in order to arrange such accommodation.
It is WK&T’s policy not to discriminate in its employment practices on the basis of race, religion, age, color, sex, national origin, disability, veteran status, or otherwise required by applicable local or federal law. WK&T is an equal opportunity provider and employer.
- Combination Technician - Mayfield, KY
- Fiber Combo Tech - Ullin, IL
- Information Technology Specialist - Mayfield, KY
Position: Combination Technician
Location: Mayfield, KY
Status: Full-Time
General Summary
Placement and maintenance of underground and aerial cables, programming and troubleshooting of various internet, security, IPTV, and telephone services as well as data networks. Installation of business communication systems and residential wiring. Splicing, locating, maintenance of cables and other facilities.
Essential Job Functions
- Receives service orders and necessary equipment used in installing, upgrading, or changing a customer’s telephone service or equipment.
- Receives locate tickets and uses maps to perform locating and repairing of all facilities.
- Able to identify and assist with new technologies (streaming services/home automation/security).
- Able to analyze/troubleshoot/repair home and business networks
- Installs, removes or makes changes in residential and business service per service order.
- All documentation of truck rolls will be provided and updates as needed.
- Installs ground protection for unwanted electrical surges.
- Performs all installation techniques necessary to ensure neatness and concealment where possible of wires leading to telephone instruments.
- Reports any changes to Service Order/Trouble Tickets to Dispatcher/Engineering in order to maintain OSP record.
- Installs concealed telephone wire and other equipment at buildings under construction.
- Maintains residential and business telephones from customer trouble reports.
- May install and maintain equipment for diversified teleco services.
- Repairs all types of trouble on cable plant, drop wire, station wiring, ont’s, and telephones.
- Makes trouble tickets and maintains time sheets and vehicle/safety records.
- Proficient at splicing, installing, and repairing facilities, including buried and aerial fiber optics. Includes cross-connect boxes, pedestals, enclosures, and building terminals.
- Proficient in installing/grounding/bonding/repairing of all pedestals, enclosures, and fiber optic cable.
- Ability to inspect/repair existing facilities and/or communicate needs of repair.
- Comply with procedures that assist with reporting.
- Performs all other related duties as assigned by management.*
*These tasks do not meet the Americans With Disabilities Act definition of essential job functions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
Knowledge, Skills, and Abilities
- Knowledge of basic electronics, specification sheets, and circuit diagrams.
- Knowledge of computer hardware, software, wireless protocols, basic networking, PC and smartphone applications.
- Knowledge of telecommunications plant equipment operations and maintenance.
- Knowledge of company products and services.
- Knowledge of company policies and procedures.
- Skill in operating service equipment including various hand tools and testing equipment.
- Ability to communicate with co-workers and various business contacts in a professional and courteous manner.
- Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals.
- Ability to pay close attention to detail.
- Ability to evaluate, test, and repair sophisticated equipment.
- Ability to improve or redesign procedures for specific installation/repair problems.
- Ability to work independently and make sound technical decisions using information at hand.
- Skill in reading cable schematics, maps, fiber count reports and verification reports
- Ability to drive a company vehicle daily. Good driving record.
- Ability to represent the company by selling products and services offered by the company.
- Ability to effectively function as a team player.
- Ability to pass and maintain DOT physical.
- Ability to learn telco area and navigate workload efficiently.
- Ability to receive Level 1 security certification.
- Ability to identify color(s).
- Ability to climb poles and work from heights/overhead.
- Ability to be on call and respond to call out in required amount of time.
Qualifications
High school diploma with two years of telecommunications education or equivalent work experience. Bachelor’s degree in information technology or proficient knowledge in fiber optics, security alarm systems, and/or A+ certification a plus. Good customer service skills and a good driving record also required.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
WK&T is an equal opportunity provider and employer and a Drug-Free workplace.
Please click HERE to apply for this position.
Position: Fiber Combination Technician
Location: Ullin, IL
Status: Full-Time
WK&T Telecommunications Cooperative a leader in broadband communications, voice, video and home security is seeking experienced applicants with strong technical and networking skills.
Knowledge of fiber optics, computer hardware, software, wireless protocols, and information technology is required for the following full-time position:
Primary responsibilities include: Installation, splicing, location, and maintenance of fiber optic equipment at customer premise. Includes drop wires, station protectors, and network interface devices, and may include initial wiring or rewiring for new subscriber systems.
High School diploma with two years of telecommunications education or equivalent work experience. Bachelor’s degree in Information Technology or proficient knowledge in fiber optics, security alarm systems, and/or A+ certification a plus; good customer skills and a good driving record also required.
WK&T offers excellent benefit package including Medical, Dental, Vision, Life and LTD insurance, HSA company contribution on select plans. Vacation and Sick days and 401K plan.
WK&T is an equal opportunity provider and employer and a Drug-Free workplace.
Please click HERE to apply for this position.
Position: Information Technology Specialist
Location: Mayfield, KY
Status: Full-Time (IT Department)
General Summary:
Installs, maintains, and tests all types of Central Office facilities, toll and subscriber carrier systems, and associated equipment. Monitors quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities. Takes trouble reports and clears trouble. Installs fiber patch panels, and fiber patch cords.
Installs fiber splice cabinets in the Central Office. Installs and maintains all grounding in the Central Office. Installs and maintains all electronic equipment.
Identify, analyze and troubleshoot a wide range of complex technical computer- and network-related problems effectively; listen and communicate information to a wide variety of personnel at all levels of skill; deliver customer support both in-person and over the phone in a professional manner; maintain and support the IT & Network infrastructure, support the Company’s objectives by training others in use of their computers and application. Involved in design and growth planning for company networks, including setup, configuration, installations, upgrades, and maintenance for routers and network equipment.
Education and Experience:
Associate’s degree in IT or demonstrates equivalent knowledge, 3-5 years of practical IT work experience. Security+, Network+ is required and must be kept to date.
Essential Job Functions:
- Maintains digital Central Office equipment, remote units, carrier system equipment and other associated equipment. Assists in the installation, service, and removal of Central Office facilities and equipment.
- Repairs Central Office equipment by performing diagnostic tests to locate trouble and performing necessary repairs using mechanical and electrical power tools and equipment.
- Ensures functionality of newly installed Central Office equipment by performing acceptance tests as appropriate.
- Ensures quality service by monitoring quality of toll, extended area service (EAS), special circuits, and other subscriber carrier facilities.
- Work on-call duties.
- Provides customer service by receiving trouble reports and clearing trouble. Completes appropriate reports and records and forwards information to appropriate departments.
- Schedules and performs software back-ups and updates.
- Performs turn-up, acceptance, installation and provisioning of DS1, DS3 & Ethernet circuits.
- Maintains batteries, rectifiers and alarms in central office power plants.
- Keeps the Central Offices and Remotes neat & clean.
- May assist Outside Plant Technicians with troubleshooting as needed.
- Installs/configures various software applications on local area networks and computers for instructional and administrative purposes; research software to determine hardware and configuration requirements to assure system compatibility.
- Studies software manuals to learn installation procedures and basic application functions: test applications following installation to ensure proper operation: train users as needed
- Performs setup, configuration, installations, upgrades, and maintenance for routers and network equipment.
- Monitors Cybersecurity threats and vulnerabilities.
- Assists with research/implementation/installation/support of all software/hardware devices needed within the organization as well as for customers.
- Maintains documentation of network and system maps.
- Provides support for as well as tickets entries for M10-video services.
- Assists with the implementation of Hosted IP phones and IP Camera systems.
- Responsible for maintaining all company cellphones.
- Development/implementation/support of all organization Apps.
- Develops security standards, procedures, and guidelines for multiple platforms.
- Performs primary network system administration on network servers as needed.
- Provides all levels of technical support including system design, installation, and maintenance.
- Installs network software and monitors network performance.
- May assist technicians with troubleshooting as needed.
- Provides technical assistance by phone or onsite.
- Monitors corporate workflow and completes assigned tasks.
- Reconfigures and upgrades software as appropriate: perform repairs or refers hardware repairs as needed.
- Performs system backups on essential equipment.
- Installs and maintains GPS and other communication equipment/software used in company assets.
- Assists database analyst with daily duties as their backup.
- Prepares and maintains a variety of logs and records.
- Maintains current industry knowledge and research/evaluates new software/hardware products upon request.
- Ability to travel 3-5 days or as needed.
- Performs all other related duties as assigned by Management.
*These tasks do not meet the Americans with Disabilities Act definition of essential job junctions and are usually less than 5% of time spent. However, these tasks still constitute important performance aspects of the job.
Please click HERE to apply for this position.